FAQ’s
We encourage questions from our customers to ensure full disclosure and transparency. See a list of FAQ’s and responses below. If you cant find your answer please contact us.
Q: Does the installation of an EV Stealth hitch or tow bar void my car’s warranty?
A: No, a vehicle manufacturer cannot void a warranty solely because an aftermarket part has been installed. They must prove that the aftermarket part directly caused any damage or failure to the vehicle.
Q: Does the Hitch come with warranty?
A: Yes, all EV Stealth™ products are guaranteed for as long as you own your vehicle.
Q: Do you provide installation?
A: Yes, we offer an end-to-end service and can help coordinate installation across Australia with our network of Approved Installers. We also offer mobile installation services for convenience. Cost of installation is approximately $450-$800 depending on your vehicle, location and our approved independent installers.
Q: Can I install myself?
A: Yes, we have had many handy customers DIY. We supply instruction manual and are happy to assist over the phone if required.
Q: Does the installation come with warranty?
A: Yes, all our installers offer a minimum of 12-months warranty on all their workmanship following the installation process.
Q: What is Trailer Mode or Tow Mode? And is it included ?
A: Tow Mode, or Trailer mode is an integrated software provided by some EVs. When enabled, these modes can disable some Autopilot features such as Autopark and Autosteer, as well as rear parking sensor functionality. For example, Tesla’s Tow mode allows:
Traffic-Aware Cruise Control increases the following distance from the vehicle in front of you.
Side collision warnings are active but automatic steering interventions are disabled.
The braking force provided by Automatic Emergency Braking may be limited. Therefore, stopping distance may increase
Many customers do not want their autopilot features (e.g. auto steer) de-activated whilst carrying bikes or towing.
Some of our wiring looms will intergrate with the vehicles software (e.g. Kia).
Q: Is there any welding requirements to attach the EV Stealth products?
A: No, all EV Stealth™ products are designed to directly bolt on to your car. By using the same connection points as the vehicle manufacturer, it also protects the crumple zones of the vehicle.
Q: Do you provide local wiring harness?
A: Yes. Our Australian wiring harnesses are universal ECU’s with a 7-pin flat plug connection. For our Kia EV6, EV9, Polestar 2, BMX iX, Volvo XC40 and Hyundai Ioniq 5, we offer "Plug and Play" dedictaed wiring looms that are sourced from EU.
Q: Can you do novated leasing?
A: Yes, we have worked with many novated leasing company on EV towing packages and can supply invoices with required information within a few hours. We can also quote an all-inclusive package with the cost of the towbar and installation included in your financing.
Q: Does the wiring harness isolate trailer or bike rack connections from the car?
A: Yes, via the ECU control box built into the loom. This ensures that if any faults are to occur on the trailer, bike rack or other accessories, the car is protected.
Q: What is the size of the Hitch connector?
A: All of our towbars come with a Universal 2 inch rack connector/square tube receiver.
Q: How does the EV Stealth M3 Hitch actually work?
A: Our EV Stealth products utilises a specialised stainless steel vertical latch block that is attached to the vehicle frame and is completely concealed behind the vehicle bumper. Separate detachable components provide connections for both racks and towing. These components are easily attached or detached, without tools, via a “quick-release” mechanism.
Q: Can I legally tow with any Electric Vehicle?
A: Yes, but only with vehicles that have approved and registered with a towing capacity in Australia. Your car manufacturer may not have gone through the compliance testing to have your EV certified for towing. check with your car manufacturer, or send us an email with your EV model and we can check the official government documents whether your EV has a certified tow rating.
Q. If I buy the EV Stealth "Hitch Only" option, can i buy the tongue and tow ball component later?
A: Yes. However please note you will need to remove the bumper off again to install the safety hooks, which may incur additional costs. You can buy the safety hooks seoarately so your vehicle is all set up from the begining.
Q: Is the reverse lamp wiring compulsory?
A: The provisions for reverse lamps in ADR 13/00 indicates that reverse lamps are optional on trailers. There is also no ADR’s covering lamp systems on bike racks. If these systems are required by State registration authorities or road use regulators at State or Territory level, then the requirements must be stipulated by that State authority.
Q. What is the clearance once the hitch and tow bar is installed?
A: The factory SR/LR Tesla M3, the hitch will have about a 200mm clearance. The tongue and ball attachment then rises to 300mm. See pictures below.
The BYD1 towbar has clearance of approx 225mm with slightly better for the BYD2 towbar. We would recommend the BYD2 if clearance is a priority.
Q: Is a cut-out required?
A: Not always, this depends on your car you are fitting. For the 2021-2023 Tesla Model 3’s don’t have a factory made towbar access cover under the bumper (knowns as the fascia diffuser or “gravel guard”). However, all the 2017-2020 models came standard from the factory. So for Model 3 2021+ a neat and small cut-out is required for the receiver. Note, this is concealed when not in use. Tesla Model 3 customers can order a "fascia diffuser" directly from their app, which will have a tow bar access cover for approximately AUD $$250. It is recommended customers order this before their installation.
Q: Will I see a cut-out on my bumper?
A: No. All our “Stealth” towbats are designed and engineered to be vertically inserted behind the bumper. Some models require an opening under the vehicle to connect the accessories to the latch block. This sometimes means that there is an unseen trim under the vehicle, usually to the gravel guard or rear fascia
Factory made Model 3 Fascia Diffuser with tow bar access cover
Factory made Model 3 Fascia Diffuser with tow bar access cover off
Fascia cut-out option on Model 3